As an experienced leader, I use both traditional Waterfall and modern Agile methodologies to drive successful outcomes. I have a proven track record of managing and leading cross-functional teams to deliver high-quality products and services while adapting to the ever-changing business landscape.
Held customer-facing roles, with a talent for effective communication and deep understanding of customer needs
Committed to building strong, long-lasting customer relationships and ensuring satisfaction.
In-depth knowledge and experience of all stages of the project and programme lifecycle, including the development of business cases, and mobilisation of projects
A keen problem solver with a high level of accuracy and attention to detail
Self-motivated with drive and determination to deliver to a high standard, at pace, in a complex environment
Results-driven mindset
Proactivity and can-do attitude
IBM Certificated Senior Program Manager
Project Management Professional (PMP)®
Professional Scrum Master™ I (PSM I)
TOGAF 9 Foundation level
ITIL® Foundation Certificate in IT Service Management
AZ-900 Microsoft Azure Fundamentals
AWS Certified Cloud Practitioner
Experience
Led and managed various technical teams including Datacenter, Monitoring and management tools, Active Directory, Anti-malware, Storage, Backup,Network, Compute, VDI, Aplications. Overseeing the work of takeover service responsibilities with success
Top Account Program Manager responsible for part of world wide program, directing in scope Wave’s and PortfolioPM’s.
Technical PMLead for Automation Stream for two BeNeLux Banks
Program Manager End-to-End Project responsibility for EUS (End User Services) Implementation across different work streams: O365, Watson, Chat Live Person, Password Rest Tool
Program Manager in Backup as a Service Stream
Advocate for agile culture, I have championed the implementation of JIRA and utilized Trello and Mural to streamline workflow
Utilized tools such as BPMN and mockups to create detailed process maps and visual representations of proposed solutions
Successfully led the implementation of iScala ERP system
Successfully led the implementation of BaaN IV c4 ERP system
Led a complex IT program to launch our organization's new HQ in the Silesian Economy Zone.
As a Mentor, guide and support more than 5 individuals in their journey to becoming successful project managers. Through my mentorship, I have helped them gain a deeper understanding of project management methodologies, including Agile, LESS, and SAFe. Additionally, I have assisted mentees in obtaining PM certifications.
My Tech Stack
Microsoft Office
Microsoft Visio, Microsoft Project,
Microsoft Power Platform, Power BI,
Jira, Trello, Mural,
Teams, Skype, Slack